General Questions from Participants
What is Specialist Disability Accommodation (SDA)?
SDA refers to housing designed for people with extreme functional impairment or very high support needs. These homes are designed to meet specific requirements and support independent living while ensuring safety and accessibility.
Who is eligible for SDA funding under the NDIS?
SDA funding is available to NDIS participants who meet specific criteria. Eligibility is determined by the NDIS based on your disability support needs and goals. You’ll need to have an SDA funding approval in your NDIS plan.
What types of SDA homes do you provide?
We offer a range of SDA housing options, including:
- Fully accessible homes
- Robust design homes
- Improved liveability homes
- High physical support homes
Each property is designed to match specific SDA design categories and requirements.
How do I apply for SDA housing?
The process includes:
- Ensuring SDA is included in your NDIS plan.
- Contacting us to explore available housing options.
- Working with your support coordinator or planner to transition into your new SDA property.
Can I choose who I live with in SDA?
Yes, the NDIS supports your choice and control in selecting housemates or living arrangements. Our team will work closely with you to find compatible co-tenants, if applicable.
What is the difference between SIL and SDA?
- SDA (Specialist Disability Accommodation): Refers to the physical housing designed for high support needs.
- SIL (Supported Independent Living): Refers to support services provided in the home, like assistance with daily tasks. Both can be combined, but they are funded separately under the NDIS.
Do you offer short-term or respite SDA?
Yes, we provide short-term accommodation (STA) or respite care in our SDA properties, depending on availability.
Can I visit an SDA property before deciding?
Absolutely! We encourage prospective tenants to visit properties to ensure they meet your needs and preferences.
How can I contact you for more information?
You can reach us by phone at 0416 487 967, email at contact@fraserrisesda.com.au or through our website at www.fraserrisesda.com.au
Do you charge anything to NDIS Participant?
Not at all! We are here to provide the best accommodation services to all NDIS participants. We get property management fees from the property landlords to manage their properties.
FAQ from the SDA Property owners
What is the role of an SDA provider?
An SDA provider manages the tenancy and compliance of SDA properties under the NDIS. This includes matching tenants to suitable properties, ensuring NDIS standards are met, and maintaining the property.
How do you find suitable tenants for my SDA property?
We work with a network of support coordinators, SIL providers, plan managers, and NDIS participants to match eligible tenants to your property. We also utilize marketing strategies to reach the target audience.
What support do you provide to tenants in my SDA property?
We ensure tenants receive adequate support by coordinating with Supported Independent Living (SIL) providers and other service providers. Our focus is on creating a safe and supportive living environment.
How do you ensure compliance with NDIS requirements?
We ensure your property meets all NDIS SDA design standards and regulations. This includes maintaining up-to-date certifications, conducting regular audits, and adhering to the NDIS Code of Conduct.
What are your responsibilities regarding property maintenance?
We manage routine and urgent maintenance requests, ensuring the property remains safe and compliant. However, specific responsibilities depend on the terms of our agreement.
What happens if the property is vacant for a period?
We work proactively to minimize vacancies by marketing the property and maintaining strong relationships with NDIS stakeholders. We also provide regular updates on tenancy inquiries and efforts to fill vacancies. The participant is required to give 90 days’ notice before they vacate the property. In most cases, the SDA funding will be paid for 60 to 90 days, depending on the type of house
How are tenant disputes or issues handled?
We mediate tenant disputes and coordinate with their support team to resolve issues. Our goal is to maintain harmony and ensure the property remains a safe space for all residents.
What fees or charges are involved for your services?
Our fees are based on the scope of services provided, such as tenant management, compliance, and property maintenance coordination. We can provide a transparent breakdown of our service fees.
We don’t charge any client onboarding or marketing fees to the landlords, but we charge a flat 18% on the funding income
Do you provide regular reports on property performance?
Yes, we provide regular updates and reports on tenancy status, property condition, and compliance to keep you informed about your investment.
What insurance is required for my SDA property?
We recommend having comprehensive insurance that covers the unique risks associated with SDA properties, including property damage, public liability, and landlord insurance.
Can I inspect my property while it’s occupied?
Yes, property inspections can be arranged, but they must comply with tenant privacy and notice requirements under the NDIS rules and tenancy laws.
What makes your SDA provider services different?
We focus on personalized service, compliance excellence, and tenant satisfaction. Our team has extensive experience in managing SDA properties and working within the NDIS framework.
How do you manage Supported Independent Living (SIL) provider relationships?
We work collaboratively with SIL providers to ensure seamless service delivery for tenants. This includes clear communication and aligning goals to improve tenant outcomes.
How can I get started with your SDA provider services?
Contact us to discuss your property and requirements. We’ll walk you through the onboarding process and tailor a management plan to meet your needs.